Smartlab Software, LLC (owns and operates dougthecook.com) takes the
privacy of our customers and the security of their Personal Information)
very seriously. We provide this summary of our Privacy and Security
Statement ("Statement") because you have the right to know what Personal
Information we collect, how it is protected and used and the
circumstances under which it may be disclosed.
If you have further questions regarding this Statement, fill out our contact us form. Include your name and telephone number or email or postal address so that we can contact you.
To Whom this Statement Applies
This Statement only applies to Smartlab Software, LLC and its websites.
The Personal Information We Collect How It Is Gathered and Used
We collect only the Personal Information you voluntarily provide to us or that is given to us by affiliated entities or third parties that have your permission to share your Personal Information with us. "Personal Information" includes your name, shipping and/or mailing address if goods are to be shipped or mailed to your home, home telephone number, email address, credit or debit card account number, and may also include your purchase history. We do not share email addresses you provide to us when you contact us via email.
How We Use Your Personal Information
We use your Personal Information to respond to and fulfill your requests for Smartlab Software, LLC's services, to market our services, and improve our website.
The Personal Information We Share and Who We Share It With
Smartlab Software, LLC does not rent or sell its email address lists.
We may share segments of your Personal Information with our affiliated
entities as necessary to complete a transaction that you specifically
We may also sell, transfer or otherwise disclose Personal Information in connection with a fundamental corporate change such as a merger, consolation, or the sale of all or substantially all of our assets.
Personal Information We Do Not Share
We do not share your telephone number or credit card information for use by other companies.
Disclosure Under Legal Duty
If compelled to do so by valid subpoena or court order or other governmental process, we may disclose your Personal Information as we are legally required to do. We may also use or disclose your Personal Information if necessary to protect the interests of Smartlab Software LLC.
How You Can Control the Use of Your Personal Information
We give you choices and control over the collection and use of your
Personal Information. You can remove your email address from our email
There are known methods that spammers can use to hide their identity by using other people's email address to send out emails. If you have any question about the genuineness of an email you receive that appears to be from dougthecook contact us at and do not furnish personal information in response to the email.
How You Can Control Email Communications You Receive From Us
You have the opportunity to choose to receive email communications such as our notifications and change your mind at any time. If you choose not to sign up for this email service, we will send you only email that relates to a specific purchase or in response to an email inquiry from you.
Other Types of Information We Gather and how it is Used
Server logs automatically collect nonpersonal information such as which files are accessed and what browsers are used. We analyze our server logs for the purpose of improving the content and security of our web site. We do not share our logs with other organizations for any purpose.
How We Strive to Protect Personal Information
Smartlab Software, LLC has implemented a variety of encryption and security technologies and procedures to protect information stored in our computer systems from unauthorized access. We also maintain procedural safeguards that restrict access to your Personal Information to employees (or people working on our behalf and under confidentiality agreements) who need to know your Personal Information in order to provide the products and services that you request.
There are many unscrupulous individuals operating on the internet
today who would think nothing of fabricating an email to make it
appear that it comes from dougthecook. These individuals may be
engaging in a practice know as "phishing" in which they attempt to
trick unwary recipients of email into divulging Personal
Information. dougthecook will rarely, if ever, request Personal
Information in an unsolicited email message to you.
If you have any question about the genuineness of an email you receive that appears to be from dougthecook contact us at and do not furnish Personal Information in response to the email unless its authenticity can be verified.
Our Policies Regarding Children
We will not knowingly collect Personal Information about any person under 13 years of age. If you believe that we have information from or about anyone under 13 years of age, please notify us by email at:
Links to Other Sites
We provide links to affiliated entities and on occasion to other sites we think you may enjoy. These sites operate independently of Smartlab Software LLC and have established their own privacy and security policies. For the best online experience, we encourage you to review these policies before submitting any Personal Information through these sites.
Consent to Transfer
This web site is operated in the United States. Please be aware that any information you provide to us will be transferred to the United States. By using this web site and/or providing us with your Personal Information through this web site, you consent to this transfer.
Updates to this Statement
We will update this Statement from time to time to reflect changes in our business. If we change how we use your Personal Information or the purposes or entities for and to which we disclose your Personal Information we will post the policy change notification on our web site.